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Retail App Testing

Retail Application Testing Made Easy

Learn how HeadSpin’s retail application testing solution is helping global retail companies to perfect digital experiences and achieve improved business performance.
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Trusted by Enterprises Worldwide

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Perform Experience and Productivity Evaluations
of Retail Apps Across Multiple Digital Channels

Perfecting Digital Experiences with HeadSpin’s Retail Application Testing Solution

Good customer experience
Provide customized customer experiences
Identify errors
Proactively monitor and detect bugs/errors
End-to-end monitoring
Analyze end-to-end scenarios to ensure proper integration
Test various devices
Test on a diverse set of devices to check the app’s compatibility
Global testing
Enable global testing to address evolving consumer requirements
Good customer experience
Provide customized customer experiences
Identify errors
Proactively monitor and detect bugs/errors
End-to-end monitoring
Analyze end-to-end scenarios to ensure proper integration
Test various devices
Test on a diverse set of devices to check the app’s compatibility
Global testing
Enable global testing to address evolving consumer requirements

Build High-quality Retail Apps Using Unique Features of HeadSpin Solutions

Competitor analysis
Competitor Analysis
Online identity verification
Online Identity Verification
Global testing
Global Testing
End-to-end testing
End-to-End Testing
Performance regression
Performance Regression
API usage monitoring
API Usage Monitoring

How HeadSpin Helps Global Retail Companies Improve Business

Better Business Results

  • Ensure seamless performance by avoiding technical challenges
  • Enhance customer trust by offering better digital experiences

Improved Customer Loyalty

  • Retain customers with the high-quality applications
  • Ensure better customer service by automation of email, SMS, or blog posts

Best Customer Experience

  • Offer clean and simple websites
  • Provide effective CTAs
Achieve better business results
Improved customer satisfaction
Great customer experience
Run thousands of tests parallelly at scale without worrying about device availability with our reliable global device infrastructure.
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Leverage a reliable global device infrastructure

Perform UX Benchmarking with HeadSpin’s Software Testing Solution for Retail Apps

Steps to Monitor and Gather Insights for UX Benchmarking
Different test environmentsDifferent test environments
Select the Test Environment
OS (iOS/Android/Web Browser), Locations (50+ Locations), & Networks (Wi-Fi/Operators)
1
Test apps using the HeadSpin PlatformTest apps using the HeadSpin Platform
Use the HeadSpin Platform to Run Tests
Multiple Sessions Per Device/Per Region, KPI Data Points, & Manual Tests
2
Track critical customer user journeysTrack critical customer user journeys
Track Critical User Journeys
Login/Home Launch, Time to Search for a Product/to Browse a Product, & Time to Add to Cart/Time to Checkout
3
Get actionable insightsGet actionable insights
Gather Actionable Insights
Visualization of Comparative View of UX & Performance of Peer Applications
4

A Popular E-commerce Company Uses the HeadSpin Solution to Detect Performance Regressions

About the Customer
The second-largest e-commerce platform in India
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Industry: E-commerce
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Employees: 30,000+
The Objective
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To enhance the user experience of the company’s app 
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To analyze the launch time and performance regression of the app
Our Solution
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With the HeadSpin Platform, the company identified data points that could potentially help launch the app faster
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HeadSpin deployed NimbleApp to analyze the company’s app performance and detect the root causes of app crashes
Impact
Identify regressions
With HeadSpin’s NimbleApp, the company identified several bottlenecks and two serious regressions in its app
Reduce the app’s load time
The company also reduced its app’s load time with HeadSpin’s retail application testing solution

A Leading US Retail Chain Increased User Retention & Engagement With HeadSpin

About the Customer
The biggest department store retail chain in the United States 
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Industry: E-commerce
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Employees: 99,000+
The Objective
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To measure the performance of its app across multiple devices and carrier networks
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To increase user retention and engagement through its app
Our Solution
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The company used HeadSpin’s software testing solution for retail apps to test the performance of its app on real devices running on real networks
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With HeadSpin’s regression testing, the company performed 3000 tests of its app on multiple devices
Impact
Improved user retention
The company improved its app’s user retention by 39% on iOS and 64% on Android
‍
Increased user engagement
With HeadSpin’s retail application testing solution, the company also enhanced its app’s user engagement

Get visibility into your user’s digital experience with HeadSpin

Connect Now
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Discover how HeadSpin can empower your business with superior testing capabilities

Our Platform enables you to:
accelerate time-to-market
Accelerate time-to-market, gaining a competitive edge
faster development cycles
Boost developer/QA productivity with faster development cycles
automated buil-over-build regression testing
Automate build-over-build regression testing for consistent results
gain better visibility into functional & performance issues
Gain better visibility into functional and performance issues
reduce mean time
Reduce mean time to identify/resolve during test, QA, and production
evaluate audio, video & qoe
Evaluate audio, video, and content quality of experience (QoE) effortlessly
The trusted choice for global enterprises
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